Managing users in MARK and Admin Hub 

There are now two areas that you can manage MARK from; the ‘Manage’ menu tab within MARK and the new Admin Hub which can be accessed using the new icon at the top right.

Admin Hub has been launched as a central site for schools to manage the set up and access of MARK in a secure, GDPR compliant location. There is additional functionality available in Admin Hub that allows schools complete tasks that were previously not possible in MARK, such as:

  • Sync your MIS data with MARK via Assembly and Arbor
  • Delete teachers
  • Delete Pupils
  • View Leavers group

We highly recommend that you use Admin Hub to manage your MARK users from now on with the expectation that class management and promotion will become available in Admin Hub during 2019.


Promoting pupils

The Access Co-ordinator can promote year groups up the school at the end of the year – moving this year’s Reception class into Year 1, and so on.

Click here to download a simple guide to promoting year groups, as well as information on managing groups.

Please note, all user management now sits in Admin Hub. If you were using the old CSV template to update pupil details, please download the Admin Hub csv template by clicking the ‘Import csv’ in the Pupil tab.



Changing the Access Coordinator

If you are not the Access Co-ordinator, you will need to request the role from the existing Access Co-ordinator.
The existing Access Co-ordinator should:

1. Navigate to the Schools tab, where all the buttons should be active.
2. Select ‘Nominate AC’.
3. Choose another teacher from the dropdown list of teachers within the school.
4. The new Access Co-coordinator will receive a series of emails asking him/her to confirm that he/she will be the new Access Co-ordinator.


Adding new teachers to MARK

See pages 10-14 in the set up guide for step by step instructions.


Amending teacher’s details in MARK

See page 13 in the set up guide for step by step instructions.


Editing pupils

See pages 20-21 in the set up guide for step by step instructions.


Deleting pupils

See pages 21-23 in the set up guide for step by step instructions.


Contextual groups

New functionality has been added to Admin Hub that allows schools to include contextual information on pupil profiles using the CSV upload, the MIS sync or manual addition. Schools will be able to view this as a new tab on the pupil profile, as below:














This information informs the new ‘Contextual groups’ area available in the ‘Groups’ tab in Admin Hub and automatically creates contextual groups for each year group. Schools can then use these newly created groups in MARK to view reports and compare with other groups.






Download the guide to learn more